Last updated: 19 October 2025
At Blue Lotus Furniture, your privacy is important to us. We are committed to safeguarding your privacy and ensuring that your personal information is collected, processed, and stored in a lawful, transparent, and secure manner in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws. This Privacy Policy explains how we collect, use, and protect your personal data when you shop with us or visit our website https://bluelotusfurniture.com. By using our services, you agree to the practices described here.
Information We Collect
We may collect the following information when you interact with our website or services:
Full Name
Email address
Phone number
Billing and shipping address
Payment and transaction details
Usage data such as IP address, browser type, device type, and browsing activity
We do not collect sensitive information unless it is required to complete a transaction (e.g., verifying identity for payments).
How We Use Your Information
We process your personal information based on your consent, contract, legal obligations, or legitimate interests. Your personal data is used only for purposes related to your shopping experience, including:
- Processing and delivering your orders
- Managing your account
- Providing customer support
- Sending order confirmations and updates
- Sharing promotions, special offers, and news (if you opt-in)
- Improving our website, services, and customer experience
- Complying with legal obligations
We never sell your personal data to third parties.
How We Collect Your Information
Directly from you when you place an order or contact us.
Automatically through your interactions with our website, including cookies and analytics tools.
From third parties, such as social media platforms or partners, when you interact with us through those channels
Sharing Your Information
We may share your information only with trusted partners, such as:
These third parties are required to protect your data and use it only for the intended purpose.
Delivery and logistics providers to ship your orders
Payment processors to complete secure transactions
Service providers who help us improve our website, services and user experience
Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience, such as remembering your preferences and analyzing website traffic.
You can disable cookies in your browser at any time, but please note that some features of our website may not function correctly.
Data Retention
We retain your personal data only as long as necessary to:
Fulfill the purposes outlined in this Privacy Policy
Comply with legal obligations
Resolve disputes
Enforce agreements
Data Security
We implement appropriate industry-standard technical and organizational safeguards to prevent unauthorized access, alteration, disclosure, or destruction of your data. This includes secure servers, encryption protocols, and regular system audits to ensure protection of your information. However, please note that no method of transmission over the internet is 100% secure.
International Transfers
Your data may be stored or processed outside of South Africa. By using our website, you consent to such transfers, provided adequate safeguards are in place.
Children’s Privacy
Our services are intended for individuals 18 and older. If you are under 18, please use our services only with the consent of a parent or guardian. We do not knowingly collect information from minors. If you believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. If changes are significant, we will notify you via email or a notice on our website.
Rights of Data Subjects
You have the right to access the personal information we hold about you, to request correction or deletion, to object to our processing (including for direct marketing), and to withdraw any consent you previously gave. You may exercise any of these rights by contacting us at admin@bluelotusfurniture.com. You also have the right to lodge a complaint with the Information Regulator which you may do via the online portal (www.inforegulator.org.za).
Breach Notification
In the event of a security compromise involving your personal information, we will notify the Information Regulator and affected individuals as soon as reasonably possible, in accordance with POPIA.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Email: admin@bluelotusfurniture.com
Phone: +27 70 477 3472
Website: https://bluelotusfurniture.com